FREQUENTLY ASKED QUESTIONS

From the United States is generally 2-6 days, need to know the specific delivery location can contact our customer service.
Email:Support@Fenely.com
Or directly click chat icon in the lower right corner to contact our customer service online, we will be happy to answer for you!
Tracking your number can be done in three easy steps:
–          Get your tracking number, available from the email that you received after the checkout process.
–       Go to the website www.17track.net
–       Paste your tracking number in the empty box and click “TRACK” for a live tracking of your order.
After placing an order, you need to cancel or change the order, please contact our customer service email, customer service will reply to you after confirmation.
Orders will be shipped within 2 business days after payment has 
been cleared.Orders made on Saturdays, Sundays, and holidays
 will be  processed on the next business day and will be shipped 
within 48 hours.

We accept Paypal and credit card (Paypal, Visa, mastercard, Apple Pay, Google Pay, JCB, American Express, DISCOVER, …)

CONTACT US FOR ANY QUESTIONS